License Help
Activation errors, suspended licenses, expired keys and license validation support.
SMCODER SUPPORT DESK
Academy Script Support, Licensing & Installation Help.
Get help with license activation, installation, domain changes, updates and common academy management questions from one central support page.
How can we help?
Quick guidance for the most common customer requests.
Installation
Database setup, hosting requirements, installer errors and first-time configuration.
Domain Change
Moving the academy to a new domain? The existing activation can be reset by SMCoder.
Updates
Guidance for safely applying future script updates without losing academy data.
LICENSE CHECK
Verify Your License
Enter the complete SMCoder license key to confirm its current status.
License VerificationYour result will appear here. Full customer details are never displayed publicly.
Common Questions
Answers customers may need before contacting support.
Can one license be used on multiple domains?No. A standard license is bound to one authorized domain after activation.
What if I change my domain?Your old activation can be reset by the SMCoder administrator and then activated on the new domain.
Will temporary license-server downtime stop my academy immediately?The academy client uses its configured validation/grace mechanism so short temporary outages do not normally interrupt the installation.
Should customers receive License Manager admin access?No. The License Manager is private for SMCoder. Customers only receive their academy script and assigned license key.